Privacy Policy

1. Introduction

Welcome to Durbin Roofing! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us over the phone.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Fill out a contact form on our website
Communicate with us over the phone
Interact with us through other communication channels

The types of information we may collect include:

Name
Contact information (email address, phone number, etc.)
Address
Details about your roofing needs and preferences
Payment information (for billing purposes)
Any other information you choose to provide
Non-identifying information as processed through cookies from social media platforms such as Facebook and Instagram for advertising purposes. (We cannot use this information to identify you nor is it associated with you in our database and is only available as generic non-descript data already collected by those agencies)

3. How We Use Your Information

We use the information we collect for business purposes only, including:

To respond to your inquiries and provide customer support
To schedule and manage roofing services
To process payments and manage billing
To communicate with you about our services, promotions, and updates
To improve our website and services
To comply with legal requirements and protect our rights

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

Service providers and contractors who assist us in providing our services
Legal and regulatory authorities if required by law
Collection agencies if necessary for collecting payments owed to us

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to know, correct, or request that we delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes are not subject to notice.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: adamsdurbin@yahoo.com
Phone: (417) 438-4680

Thank you for choosing Durbin Roofing. We value your trust and are committed to protecting your privacy.